Frequently Asked Questions

A: For standard shipping, please allow up to 72 business hours for processing. You should receive your order within 5-10 business days after processing.  

A: At this time orders may only be shipped within the United States. However, we do plan to ship internationally in the future.  

A: Unfortunately, certain items we carry only come in one size and/or one color. This is something you will normally see because we are a thrift store and customers usually sell us individual pieces. Check our New Arrivals section for updates.  

A: Yes  

A: We accept Visa, MasterCard, Discover, American Express and PayPal. These options will appear on our checkout page.  

A: At this present time we are not able to save or set aside any items.  

A: If you spend $75 or more, it’s free. However, prices vary depending on the item–––some items even include shipping. 

A: If your order is still in processing status, it means your purchases are being prepared for shipment. We ask that you please allow 72 business hours for processing. Don’t worry though, we will send you an email once your item has been shipped.  

A: We sell all sizes for Kids (infant, toddler, kids and juniors) but up to 3X in size for adults.  

A: No. We are unable to return sale or final sale items.  

A: All sale item prices will appear in red. We will express final sale items by the price and conditions

A: No, we don’t. If you’re not happy with your purchase, just return it within 7 days and buy another item. Click here to check out our return policy.  

A: We only select items that we think our customers want to buy. We purchase items from the ages zero to infinity. We look for items that are popular, fashionable, and unique. If you can answer yes to all the following questions, your chances of selling with us is at 90%:

•  Is your item(s) Name Brand? 
• Is your item(s) new or gently used? 
• Is your item(s) a popular fashionable piece?

 If you answered no to any questions your chances of selling with us start to decline. Don’t worry though, it won’t hurt to still try. Click here to fill out our simple form. All questions require validation by a Hadmidow associate, so be honest.

A: A famous maker or manufacturer that customers will be familiar with, as opposed to by a generic manufacturer that customers may not know. 

A: No. If we love it all, will take it all. 

A: Yes, but it must be unworn, in original package, with tags attached. These items must be new.

A: When your shipment is received wait 3 to 5 business days for us to mail your check. 48 business hours for PayPal Deposit or 24 business hours for Trade. Payment details for consignment apply 7 business days after the item is sold. 

A: We buy all sizes for Kids (infant, toddler, kids and juniors) but up to 3X in size for Adults. 

A: We pay 30% resell value.  

A: Yes.  

A: Yes; however we suggest to consign this type of item if it’s over $200. We pay 40% on consigned items.  

A: PayPal is a payment method for online businesses to send and receive money online. Click here for more details.  

A: Sellers have three options: Check, Trade store credit or PayPal Deposit. 

A: Sellers pay for return shipping. We are not responsible for shipping if you change your mind or the quote changes because of mismatched conditions found.  

A: Consignment is when the consignor (Customer) retains ownership of their item until it’s sold. You receive 40% profit (verses 30% when you sell). Payment is not made until and unless the item sells. Click here to fill out our simple form.

A: We love current fashionable designer clothes, shoes and accessories. Feel free to consign bridal gowns, tuxedos, limited editions and one of a kinds.  

A: 7 business days after your item is sold wait 3 to 5 business days for us to mail your check. 48 business hours for PayPal Deposit or 24 business hours for Trade. Payment processing starts 7 business days after your item is sold.  

A: PayPal is a payment method for online businesses to send and receive money online.  

A: Consignors have three options: Check, Trade store credit or PayPal Deposit.  

A: Consignors pay for return shipping. We will do everything we can to get your items sold within 30 days. However, nothing is guaranteed. If your items don’t sell you’ll get an email with details on how to get your items back. Any items left an additional 10 days after 30 day period will be donated.  

A: Yes. Each item’s current value must be at least $200 and up. 

A: Rather than taking cash for your items, opt to trade. You receive 50% store credit of the selling or sold price of your items. We give you a trade credit certificate to use and purchase any item with us online.  

A: One year from the issue date.  

A: Trade takes 24 business hours to process. If this is for a consignment item wait 7 business days after your item is sold then expect your credit within 24 business hours.  

A: Yes. However, all purchases and returns must be made within the one year period. For example, if you purchase something when your credit is valid then try to return it after your credit has expired, we won’t accept any returns.

A: It depends on the coupon. The life of our coupons can last for 24 hours to 90 days. Please review your coupon details when you get it.

A: No. There’s no way to return a coupon once it’s been used. Check out our sales section we always carry good deals there.  

A: CLICK HERE for assistance.  

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A: CLICK HERE to contact us. We would love to hear from you!

A: CLICK HERE to contact us. In the subject line put deactivate. Wait 5 business days for the process to complete.